FAQ

Start with the location, sport, approximate dimensions and photographs of the existing surface. Tell us whether this is a new facility or a refurbishment, expected usage and your target opening date. For machinery enquiries, include the surface type, area and maintenance tasks.

The area helps with an initial assessment but does not define the full scope. Existing foundations, drainage, surface choice, access, fencing and lighting are assessed separately. We clarify included work and separately priced items in the proposal.

This depends on the condition of its foundation and surface. Cracks, standing water, level differences and adhesion of the existing coating need assessment before specifying an overlay. Send photographs and previous installation details so we can establish whether a site inspection is needed.

No single surface suits every facility. Player needs, usage, indoor or outdoor conditions, maintenance resources and budget all matter. Compare clay, artificial clay, synthetic and acrylic options by ongoing operation and maintenance needs, not just installation cost.

Consider the facility layout, spectator areas, intended use and budget. Glass and structural details vary by system. Compare manufacturer documentation, site conditions and installation requirements as well as appearance; the system name alone does not establish its specifications.

Assess the available dimensions, surface condition, safe clearances and line layout. Dedicated or shared use depends on user requirements. Send court dimensions and photographs so we can discuss layout and refurbishment options.

A new coating may not address the cause. Surface levels, foundations and drainage routes need assessment. Photographs after rainfall, the locations of puddles and how long they remain help with the initial review. The solution depends on the surface system.

The programme considers foundation preparation, material supply, scope and weather. Some surfaces have manufacturer-defined application and waiting conditions. The opening date is agreed within the project plan rather than assumed to be identical for every installation.

No. ITF classification of a surface product and recognition of an installed court are different assessments. Check the product or court covered by the document and its scope. A reference project's recognition does not automatically apply to other facilities or all company activities.

Weekly light cleaning plus periodic deep maintenance depending on usage.

Do not assume a machine is suitable for both. Compatibility depends on its intended application and fitted attachments. Provide the model, attachments and proposed task; manufacturer instructions must be checked before using it on another surface.

Start with the task rather than the brand. Aeration, seeding, top dressing and surface improvement require different equipment from mowing. For mowing, assess the working area and cutting requirements separately. Your site details and existing machinery help us compare suitable models.

Area is not the only factor. Access routes, turning space, ground conditions, cutting requirements and operator workflow also matter. Check working width and cutting range in official specifications. Share your layout and requirements to narrow down the options.

Send the brand, model, serial number and part number if available. Clear photographs of the part and machine identification plate help with matching. Stock and lead time are checked for the requested part; immediate availability should not be assumed.

Coverage, operating conditions and maintenance obligations vary by product and manufacturer. Ask for written model-specific terms, delivery scope and service procedures before purchase. For a fault enquiry, provide the model, serial number and a description; intervention and parts requirements are established after assessment.

Removal, infill separation and material management should be planned within the project scope. Reuse or recovery depends on material type and condition and cannot be guaranteed for every material. Clarify responsibility for removal, transport and material management during quotation.

Daily drag brushing, watering checks, line upkeep and surface leveling.

Artificial turf, natural grass, and clay courts.